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Tony Talks

What’s been one of the best changes to enable an Accountant to help their clients?

I often reflect on the changes that I’ve seen as an Accountant in practice over the last 20-30 years and which ones I think...

Letter or Phone: Should HMRC cater for you?

In my last blog I pointed out that in the quarter to 30 June 2019. HMRC received 4.5 million letters, that’s 1.5 million pieces...

Email, Webchat or Letter: HMRC need to offer all of them equally

In a Digital era where everything is instant or at worst, after hitting Return or Send and communication is apparently all via a keyboard...

C Minus for the Vat Helpline and as for the Digital Agenda well…

I had to smile when I read recently about the travails suffered by Neil Warren the Vat well know VAT Consultant and award-winning writer...

Do you talk to your clients?

A strange question to ask isn’t it? Do you talk to your clients? Surely all accountants talk to their clients and there is no...

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