As desktop users running their own paid for accounting software have been asked frankly eyewatering amounts to “upgrade” it became apparent that their software providers were looking to push them over to their new cloud based products and the users…
Category: Tony Talks
SARs: Your “Get out of jail free” card
Monopoly is one of the biggest selling board games in the world and has been played by families everywhere usually ending in a temper tantrum from one or other of the children or maybe the adults. “Community Chest” is the…
MTDfB delayed post April 2020
So, now we know MTD4VAT’s big strapping brother MTDfB has been postponed again until at least 2021. How was this piece of information conveyed to us? Was it via a massive email campaign or maybe a letter? or even in…
Estate Agents hit with Money Laundering Fines
As we read the news that Estate Agents Countrywide Estate Agents and Tepilo Ltd have been hit with fines of £215,000 and £68,595 and from HMRC for Money Laundering offences and that HMRC had visited 50 estate agents that they…
Are Penalties Working
Is the fine and penalty regime actually working? It seems that hardly a week goes by that we don’t get an email in our inbox talking about fines and penalties being levied for some infringement or other. We know that…
Recommendations cut both ways
The reality is that the majority of new business for any accountant is from recommendations from existing clients. I know it’s not as sexy as if we were able to say from social media or via direct message on Twitter…
If clients don’t listen to your advice
Do you value the advice you give? If the answer is YES do you actually charge for providing the advice? If the answer is NO are you surprised that the client doesn’t act upon the advice or seeks an alternative…
Do clients Interact or talk?
Being in practice means two issues are vitally important to us, namely client acquisition and client retention. Both are vital and both actually involve real people. Existing clients are known to us, we have spoken to them on numerous if…
Out of Office? Get it right
We are all familiar with the ubiquitous “out of office” notification on email addresses and there is no doubt it serves a purpose. If we are on holiday or are likely to be away from the office we can let…
Deliberate Tax Defaulters. It’s not just about the miscreants
Every three months HMRC push out their “Current list of deliberate tax defaulters” which details the name of the miscreant defaulter albeit an individual or a company their published address, the period of the default, the amount of tax and…