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Tony Talks

Tony Talks

What’s been one of the best changes to enable an Accountant to help their clients?

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I often reflect on the changes that I’ve seen as an Accountant in practice over the last 20-30 years and which ones I think...
Tony Talks

Letter or Phone: Should HMRC cater for you?

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In my last blog I pointed out that in the quarter to 30 June 2019. HMRC received 4.5 million letters, that’s 1.5 million pieces...
Tony Talks

Email, Webchat or Letter: HMRC need to offer all of them equally

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In a Digital era where everything is instant or at worst, after hitting Return or Send and communication is apparently all via a keyboard...
In Practice Blog

C Minus for the Vat Helpline and as for the Digital Agenda well…

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I had to smile when I read recently about the travails suffered by Neil Warren the Vat well know VAT Consultant and award-winning writer...
Growth & Tech

Do you talk to your clients?

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A strange question to ask isn’t it? Do you talk to your clients? Surely all accountants talk to their clients and there is no...
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