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Category: Tony Talks

What’s been one of the best changes to enable an Accountant to help their clients?

December 24, 2019December 24, 2019

I often reflect on the changes that I’ve seen as an Accountant in practice over the last 20-30 years and which ones I think have had the most obvious and direct effect on my ability to help my clients. Technological…

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Letter or Phone: Should HMRC cater for you?

December 19, 2019December 19, 2019

In my last blog I pointed out that in the quarter to 30 June 2019. HMRC received 4.5 million letters, that’s 1.5 million pieces of post every month, from taxpayers in the UK. To me this highlighted how despite the…

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Email, Webchat or Letter: HMRC need to offer all of them equally

November 26, 2019November 26, 2019

In a Digital era where everything is instant or at worst, after hitting Return or Send and communication is apparently all via a keyboard and at best simply down to asking Alexa or Siri. HMRC are pushing forward with their…

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C Minus for the Vat Helpline and as for the Digital Agenda well

C Minus for the Vat Helpline and as for the Digital Agenda well…

August 15, 2019August 15, 2019

I had to smile when I read recently about the travails suffered by Neil Warren the Vat well know VAT Consultant and award-winning writer on tax when he tested the HMRC Vat Helpline for a short article in Taxation Magazine…

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Do you talk to your clients?

Do you talk to your clients?

August 9, 2019August 15, 2019

A strange question to ask isn’t it? Do you talk to your clients? Surely all accountants talk to their clients and there is no doubt truth in that answer. However, if you discount the calls to chase information, to obtain…

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Do HMRC REALLY value the work we do?

May 31, 2019May 31, 2019

Below I have an extract from the latest Office of Tax Simplification Report issued this month (May 2019) relating to the “Strategy for Agents” the highlights and underlining are mine. “4.35 HMRC recognises the valuable role tax agents play and…

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What will be the true cost of MTD4Vat?

May 24, 2019May 24, 2019

As desktop users running their own paid for accounting software have been asked frankly eyewatering amounts to “upgrade” it became apparent that their software providers were looking to push them over to their new cloud based products and the users…

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SARs: Your “Get out of jail free” card

SARs: Your “Get out of jail free” card

April 26, 2019May 3, 2019

Monopoly is one of the biggest selling board games in the world and has been played by families everywhere usually ending in a temper tantrum from one or other of the children or maybe the adults. “Community Chest” is the…

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MTDfB delayed post April 2020

March 29, 2019March 29, 2019

So, now we know MTD4VAT’s big strapping brother MTDfB has been postponed again until at least 2021. How was this piece of information conveyed to us? Was it via a massive email campaign or maybe a letter? or even in…

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Estate Agents hit with Money Laundering Fines

March 22, 2019March 22, 2019

As we read the news that Estate Agents Countrywide Estate Agents and Tepilo Ltd have been hit with fines of £215,000 and £68,595 and from HMRC for Money Laundering offences and  that HMRC had visited 50 estate agents that they…

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Broadband slow? Try these tips

January 14, 2021

QE: A licence to print money?

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When it comes down to savings, head East

January 7, 2021

Marriage? Maybe not but it’s a tax thing

January 5, 2021

The Pandemic Accountant Australia Style

December 31, 2020

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